Scope
This policy covers the CBW Store website and everything we sell through it. By using the site you agree to the practices described here.
What we collect
- Browser and device type
- IP address and time zone
- Cookies and pages viewed
- Name, billing and shipping address
- Email and phone for order updates
- The colour or option you choose
- Payment is handled by PayPal — we never see or store full card numbers
How we use it
- Prepare, ship and track your orders
- Send confirmations, tracking and receipts
- Answer support requests
- Improve the site and the range
- Send offers by email only if you opted in
- Detect fraud and meet legal obligations
Your rights
Depending on where you live (GDPR, CCPA and similar laws) you can ask to access, correct, delete or export your data, opt out of marketing, and complain to a supervisory authority. Email [email protected]; we respond within 30 days.
Cookies
Cookies keep your cart, remember preferences and measure traffic. You can block them in your browser; checkout and a few features need them to work.
Security and retention
The site runs over SSL and payments go through a PCI-DSS-compliant provider. No system is perfectly secure, but we take reasonable technical and organisational steps to protect your data. Order records are kept for 7 years for tax and legal reasons; marketing data until you unsubscribe.
Children
The site is not intended for children under 13 and we do not knowingly collect their data.
Changes
We may update this policy; the date at the top changes when we do. Significant changes are announced by email or on the site.