Accepted payment methods
Checkout is processed through PayPal. You can pay with your PayPal balance or, as a guest, with a Visa, Mastercard, American Express or Discover card. Every transaction is encrypted and handled by a PCI-DSS-compliant provider; we never store card numbers.
Currency and timing
Prices are shown and charged in US dollars. The full amount is charged when the order is placed; a confirmation email follows immediately. Cards issued in other currencies are converted by your bank at its rate, and the bank may add a conversion fee.
Billing information
- Full name as it appears on the card or PayPal account
- Billing address matching your statement
- Valid card details and security code
- A working email and phone for order updates
Taxes and duties
Sales tax is added where the law requires, based on the shipping address, and shown at checkout before you confirm.
Import duties, customs fees and VAT/GST are set and collected by your country and are the recipient's responsibility.
Authorisation holds
Your bank may show a temporary authorisation hold when you order. It is not a second charge and releases on its own within 3–7 business days if the transaction is cancelled.
Failed payments and pricing errors
No funds are taken and no order is created. Check the details, try again or use another method. If a charge appears without a confirmation email, contact us at once.
If a hat was listed at the wrong price we contact you before preparing it, and you can proceed at the correct price or cancel for a full refund.
Fraud screening
Transactions are screened for fraud. An order that is flagged may be delayed for verification, cancelled and refunded, or subject to an ID or payment check. We cooperate with law enforcement on fraudulent transactions.
Refunds and chargebacks
Approved refunds go back to the original payment method within 7–14 business days (refund policy). Please contact us before disputing a charge — most billing issues are settled within 24 hours. Disputes opened without contact may lead to transaction evidence being submitted and restrictions on future orders.
Receipts and subscriptions
Every charge is a one-time transaction — we do not run subscriptions or auto-renewals. A digital receipt is emailed after payment; for a formal invoice, contact us with your Order ID.
Governing law
These billing terms are governed by the laws of the jurisdiction where CBW Store is registered.